Gov Studio Glossary
A clear and practical guide to the terms that shape modern genai government app development, low code development, and AI-powered automation.
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A
Adjudication
The formal process where a government agency reviews evidence to issue binding decisions on disputes or appeals. It involves applying specific regulations to contested matters.
Adult Protective Services
Government programs in this sector investigate and respond to abuse, neglect, or exploitation of vulnerable adults, including the elderly and individuals with disabilities.
Agent Based AI
Autonomous AI systems that perform tasks for staff without constant supervision. In Gov Studio, they handle workflows like sorting requests, routing cases, and generating replies.
AI App Development
The process of building applications that use artificial intelligence to automate tasks, improve decision making and enhance user experiences in government workflows.
AI Guided Appeals
Intelligent systems that assist staff through legal reviews by identifying precedents, suggesting documentation, and generating preliminary decision drafts.
AI Applications for Government
AI powered tools used by public agencies to automate tasks, improve decision making and deliver better digital services like automated form analysis.
App Builder
A platform that allows government teams to create digital applications using visual tools instead of traditional coding to design forms and workflows quickly.
Appeals
The formal challenge individuals or organizations make against government decisions regarding benefits, permits, licenses, or administrative actions.
API Integration
Connecting different software systems so they can securely share data. Gov Studio links with legacy systems and federal databases to modernize work without total replacement.
Automation Workflow
Predefined steps that run automatically to eliminate manual data entry, assign tasks, and send alerts, boosting accuracy and freeing up staff time.
B
Boards and Commissions Management
Digital systems that manage member appointments, meeting schedules, agendas, documents, voting, and basic compliance for government boards.
C
Case Management
The systematic coordination of services, documentation, and decisions throughout a case lifecycle, centralizing info to automate social service or regulatory workflows.
Case Worker
A government employee managing individual cases. Gov Studio provides AI-powered tools to reduce their administrative burden, enabling more client interaction.
Certifications
Official credentials confirming standards are met. Management apps handle the lifecycle from application and exams to renewal and continuing education.
Citizen Portal
A secure self-service website where residents access services, submit applications, check status, and make payments online.
Cloud-Native Architecture
Software built for cloud environments, offering scalability, disaster recovery, and high availability while meeting security standards like FedRAMP.
Complaint Management
Receiving and resolving complaints against businesses. Gov Studio uses AI to prioritize high-risk complaints and identify systemic patterns.
Compliance Framework
Structured rules like FedRAMP, WCAG, HIPAA, and IRS 1075 that guide government tech use. The platform includes built-in controls and audit logs.
Constituent Management Application
A system tracking all interactions between agencies and residents across phone, email, and web to ensure inquiries are routed and history is maintained.
Crime Victim Case Management
Trauma-informed systems that coordinate compensation, counseling, and advocacy while maintaining compliance with victims' rights legislation.
Custom App Development for State Governments
Building software tailored to specific state rules and workflows, supporting unique compliance and connections to legacy state systems.
D
Data Lake
A storage repository for all types of structured and unstructured government data, used for analysis, reporting, and training AI tools.
Digital Transformation
The comprehensive effort to improve government office operations using digital tools, rethinking how agencies serve citizens beyond just digitizing paper.
Document Intelligence
AI technology that automatically reads and extracts data from forms, applications, and contracts to populate databases and start workflows.
E
Economic Development
Programs designed to attract businesses and create jobs. Platforms manage incentives, site selection data, and workforce performance reporting.
Eligibility Verification Application
Software that checks if applicants qualify for benefits by applying complex rules regarding income and residency automatically.
Emergency Management
Services that coordinate responses to disasters. Digital systems provide real-time updates, resource tracking, and alert capabilities.
F
Facility Management
Oversight of government buildings. Systems schedule maintenance, track repair requests, and manage safety checks and space usage.
Form Builder
A simple, non-coding tool that helps agency staff create online forms and surveys through a drag-and-drop interface.
Fraud Detection Application
A tool that analyzes claims and behavior patterns to find signs of fraud using rules and data analysis to flag activity for review.
G
Grant Management
Administration of grants from intake to award. Gov Studio uses AI to match applicants and automate compliance checking and reporting.
Government App Development
The end-to-end work of making secure, accessible software for government programs that follows strict agency standards.
Government Generative AI App Builder
A platform where staff can describe an app in plain language, and the system generates forms, workflows, and data models automatically.
Gun Registration
Recording firearm ownership, identity, and weapon specifications to support background checks and law enforcement investigations.
H
Health and Human Services (HHS)
Public agencies delivering essential social services like Medicaid, SNAP, child protection, and mental health support.
I
Inspections
Examinations to verify compliance with standards. Systems provide mobile apps for field inspectors to capture photos and findings on-site.
J
Jobs and Family Services
Integrated agencies administering workforce programs, unemployment benefits, child support, and food assistance.
L
Licensing
Authorization for individuals or businesses to engage in regulated activities like healthcare or food service through background checks and verification.
Liquor Licensing
Specialized authorization for alcohol-related businesses, involving background checks, location restrictions, and renewal tracking.
Low-Code Apps for Public Sector
Applications built using visual development platforms to solve specific government business problems quickly.
M
Machine Learning (ML)
AI that improves performance by recognizing patterns. Used to predict case outcomes, detect unusual data, and personalize citizen help.
Marijuana Licensing
Programs covering cultivation and retail operations in the legal cannabis industry, requiring strict security and inventory tracking.
N
Natural Language Processing (NLP)
AI technology that enables computers to understand, interpret, and generate human language in citizen communications.
No-Code
Building working applications purely by dragging and dropping components and following guided steps without any coding.
P
Parolee / Parole Officer
Supervision systems for individuals released from incarceration, monitoring compliance with release conditions and facilitating reintegration.
Permitting
Authorization for construction or events. Systems automate application review, fee collection, and coordination of inspections.
Public Sector Cloud Solutions
Secure, government-approved cloud platforms that safely store data and provide flexible computing and disaster recovery.
R
Revenue Management Solutions
Digital platforms for collecting taxes and fees, supporting online filing, payments, audits, and self-service taxpayer options.
S
Sales Tax Registration
Systems for businesses to register with tax authorities, verifying info and issuing certificates to maintain compliance records.
Short Term Rental Licensing
Permits for residential spaces listed on platforms like Airbnb, addressing safety, neighborhood concerns, and tax collection.
State Local and Education (SLED)
A common acronym in government contracting referring to State, Local, and Education sectors that Gov Studio serves.
T
Tobacco Licensing
Authorization for selling tobacco products, ensuring age verification compliance and adherence to health regulations.
Transportation and Infrastructure
Agencies managing roads, public transit, and vehicle registration. Solutions provide real-time updates and scheduling.
U
Unemployment Insurance
Benefit programs providing income support, managing claims, certifications, calculations, and fraud detection.
V
Vehicle Registration
Recording ownership and collecting fees while verifying insurance coverage and lien history for motor vehicles.
Virtual Agent
AI-powered chatbots or voice assistants that answer questions, check case status, and route complex requests to staff.
W
Work Verification / Workforce Management
Systems that optimize staff scheduling and verify employment status and wages for benefit eligibility securely.
Workflow Automation
Technology completing tasks with minimal intervention by following predefined rules and logic to boost efficiency.
Y
Youth Case Management
Specialized management for child welfare or juvenile justice, focusing on trauma-informed care and family engagement.
